CEL policy on Quality

Our quality management systems meet the requirements of BS EN ISO 9001:2000 and are third party accredited.

We take a process approach to quality, defining, confirming and communicating customer requirements throughout the project lifecycle.

We are committed to identifying and meeting or exceeding statutory requirements, for the products and services we provide.

We train our employees to work in accordance with our quality procedures and understand their roles in delivering our products.

We provide a management representative to assist at all levels to identify and resolve issues.

We identify, record and investigate non-conformances and feedback to take corrective action, prevent recurrence and identify areas for improvement.

We set high standards for ourselves, and work closely with suppliers to achieve high levels of quality performance.

We set targets for continual improvement in quality performance and communicate our progress to stakeholders.

Gareth Davies
Managing Director
January 2007